FAQ

FAQ

Question: How do I get started?

Simple. Just log in to our website www.veggybox.in or install the app. Register or login. Choose the subscription plan as per your need and pay the subscription fees.

Question: What next after buying the subscription?

Stay relaxed, as we start delivering your vegetables on weekly basis to your door step.

Question: How much vegetables do I get?

You will get 12-13 varieties of vegetables and greens weighing around 6-7 kgs per week

Question: Do I have a choice to opt for vegetables?

We deliver almost all vegetables grown in the region on a rotational basis. But if you really want to make changes in the vegetables combination please let us know 2 days prior to the delivery. We will deliver the vegetables of your choice.

Question: Are these vegetables organic?

Our farmers or farmers produce groups are strictly advised not to use any chemicals or pesticides. But we do not have full proof method for this. A fruit can be listed as organic in which case the farmer has a certification. Our farmers follow “ZBNF”- Zero Budget Natural Farming method, which does not have any certification. In ZBNF usage of chemicals and pesticides are avoided.

Question: Is there a delivery fee?

No. You do not have to pay extra for delivery.

Question: When will I get my delivery?

We will deliver your vegetables on weekly basis.

Question: How can I change my address?

You change your address by logging into your profile and edit.

Question: How many deliveries do I get in monthly subscription?

You will receive 4 deliveries in a monthly subscription. Weekly once.

Question: What happens after subscription period gets over?

When subscription gets over, we will send reminders to renew the subscription for uninterrupted vegetables delivery. Active subscription required to deliver vegetables delivery.

Question: How can I cancel my subscription?

You can cancel the subscription any time by writing an email to us at info@veggybox.in. Your deliveries will continue for next 2 weeks or the remaining deliveries whichever is lesser.

Question: How do I get my refund if I cancel my subscriptionkk?

Refund is paid for the cancelled subscriptions as per cancellationkk policy.